Electric Kiwi
Founded as a smart meter, online-only retailer in 2014 Electric Kiwi has grown to service over 81,000 customers across New Zealand.
Electric Kiwi has claimed significant incumbent share to now serve 4% of residential consumers with market leading propositions, no contracts and flexible billing options.
Most loved
Electric Kiwi commands top spot for brand consideration and preference. With market leading cost-per-acquisition, cost-to-serve and NPS north of 50.
Electric Kiwi is the most loved brand, for the highest value segments. Launching broadband offering in 2021 unlocked multi-service capability to our customers.
With an army of fans, Electric Kiwi is poised to grow and lead the innovation needed during the energy transition.
Energy transition ready
Electric Kiwi has led the load-shifting in NZ with Hour-of-Power, and now our time-of-use MoveMaster plan.
With many exciting partnerships and trials across EV, battery and load shifting automation planned in 2022 it's a great time to be going green.
Award winning
ReAmped Energy
Launched in 2018 leveraging the same business model and technology platform as Electric Kiwi, ReAmped Energy was launched to disrupt the Australian residential electricity market.
ReAmped’s sharp pricing and straight-talking brand resonated with Australian consumers and it became one of the fastest growing electricity retailers in Australia.
Ready to go
While the ReAmped brand is on hiatus, it remains licensed to sell electricity across all NEM states (other than Tasmania) and gas in NSW and Victoria.
Award winning
A superior service experience
We’re passionate about our customers, constantly striving to make it better. We’re available on live chat from 8am - 10pm Monday - Friday, and 10am - 8pm weekends, and typically respond within 30 seconds - well below industry norms.
With the launch of Broadband in NZ, we are increasing our callback capability, recognising that complex enquiries require us to walk our customers through the troubleshooting steps.
Our energy transition principles
* Enable customers to reduce their bill and their carbon
* Be authentic, no greenwashing
* Build for a future flexibility
* Advocate for a just and flexible transition