Our Brands

Electric Kiwi

Founded as a smart meter, online-only retailer in 2014 Electric Kiwi has grown to service over 81,000 customers across New Zealand.

Electric Kiwi has claimed significant incumbent share to now serve 4% of residential consumers with market leading propositions, no contracts and flexible billing options.

Most loved

Electric Kiwi commands top spot for brand consideration and preference. With market leading cost-per-acquisition, cost-to-serve and NPS north of 50.

Electric Kiwi is the most loved brand, for the highest value segments. Launching broadband offering in 2021 unlocked multi-service capability to our customers.

With an army of fans, Electric Kiwi is poised to grow and lead the innovation needed during the energy transition.

Energy transition ready

Electric Kiwi has led the load-shifting in NZ with Hour-of-Power, and now our time-of-use MoveMaster plan.

With many exciting partnerships and trials across EV, battery and load shifting automation planned in 2022 it's a great time to be going green.

Award winning

We were awarded a Consumer People’s Choice award in 2021, 2020 and 2018.

We took home the Canstar Blue Most Satisfied Customers Award – Electricity in 2020 and 2017 and the Reader’s Digest Quality Service Award 2021 – Gas & Electricity Provider.

We won the Deloitte Fast 50 – Fastest growing company in 2018, and we’ve stayed in the top 50 ever since! In 2021 we scooped up the prize for NZ Marketing Awards - Best In-House Marketing. In 2020 the Charge - World’s Best Challenger Brand Award was added to the mantelpiece.

ReAmped Energy

Launched in 2018 leveraging the same business model and technology platform as Electric Kiwi, ReAmped Energy was launched to disrupt the Australian residential electricity market.

ReAmped’s sharp pricing and straight-talking brand resonated with Australian consumers and it became one of the fastest growing electricity retailers in Australia.

Ready to go

While the ReAmped brand is on hiatus, it remains licensed to sell electricity across all NEM states (other than Tasmania) and gas in NSW and Victoria.

Award winning

Winners of Canstar Blue’s Outstanding Value - Queensland Electricity Plans Award 2021 and a whopping 8 Mozo Experts Choice awards.

So many awards, we can almost fit them all on one page.

A superior service experience

We’re passionate about our customers, constantly striving to make it better. We’re available on live chat from 8am - 10pm Monday - Friday, and 10am - 8pm weekends, and typically respond within 30 seconds - well below industry norms.

With the launch of Broadband in NZ, we are increasing our callback capability, recognising that complex enquiries require us to walk our customers through the troubleshooting steps.

Our energy transition principles

* Enable customers to reduce their bill and their carbon

* Be authentic, no greenwashing

* Build for a future flexibility

* Advocate for a just and flexible transition